Terms & Conditions
The Simplified Marketing & Sales Intensive
Last updated: 18 September 2026
1. Introduction
These Terms & Conditions apply to your purchase of The Simplified Marketing & Sales Intensive (the “Intensive”) from Karen McCarthy trading as The Simplified Social Media (“we”, “us”, “our”).
By purchasing the Intensive, you agree to these Terms & Conditions.
Please read them before completing your purchase.
The Intensive is designed and sold as a business-to-business service for business owners. Nothing in these Terms removes any mandatory legal rights that may apply to you.
2. The Service
The Simplified Marketing & Sales Intensive is a one-to-one business coaching and strategy service delivered over approximately one month.
Your Intensive currently includes:
a Business Review form and pre-session review/audit;
one 90-minute one-to-one strategy call;
a recording of your strategy call;
a personalised written strategy document summarising the strategy, priorities and actions discussed;
approximately four weeks of one-to-one Slack support;
up to four weekly project reviews during the support period;
one 30-minute closing call; and
access to The Simplified Marketing & Sales Toolkit.
The Intensive provides business, marketing and sales strategy, coaching and educational support.
It does not guarantee any particular business, financial, marketing or sales result.
3. Business use
The Intensive is specifically designed for people purchasing services for the purposes of developing or operating their own business.
By purchasing, you confirm that you are purchasing the Intensive primarily for purposes connected with your trade, business, craft or profession.
Under the Consumer Rights Act 2022, a consumer is an individual acting for purposes wholly or mainly outside that individual's trade, business, craft or profession.
Where you nevertheless legally qualify as a consumer, any mandatory consumer rights that apply to you remain unaffected by these Terms.
4. Price and payment
The price of the Intensive is the amount displayed at checkout at the time of purchase.
Payment may be made:
in full at checkout; or
where offered, using the instalment plan displayed at checkout.
Where you select an instalment plan, you are agreeing to pay the full purchase price of the Intensive. The instalment option divides that price into scheduled payments and is not a pay-as-you-go arrangement.
At the date these Terms were last updated, the instalment option consists of two evenly split payments scheduled approximately two weeks apart, where that option is offered at checkout.
You are responsible for ensuring that your payment method remains valid.
If a scheduled payment fails, we may contact you and temporarily suspend further support or access until the overdue payment has been resolved.
This does not affect any mandatory legal rights that may apply.
5. Booking your Intensive
Your initial 90-minute strategy call must normally be booked to take place within two months of purchase.
This is necessary so that we can reserve capacity and deliver the Intensive within a reasonable timeframe.
If you have not booked your session within that period, please contact us. We may agree an alternative arrangement where reasonably possible, but we cannot guarantee indefinite availability of an unused Intensive place.
6. Client preparation
You will be asked to complete a Business Review form and provide information reasonably required to prepare for your strategy session.
The quality and accuracy of the strategy we can provide depends partly on the information you give us.
You are responsible for ensuring that, to the best of your knowledge, the information you provide about your business is accurate and complete.
Please avoid providing unnecessary sensitive personal information about yourself or third parties.
7. Recording, transcription and strategy documents
The recorded strategy session and personalised strategy document are core parts of the Intensive.
Your strategy call will therefore be recorded and may be transcribed so that we can:
provide your session replay;
review the conversation accurately;
create your personalised strategy document;
identify agreed priorities and action steps; and
provide the service you purchased.
We currently use technology providers including Zoom for online calls and recording, Fathom for recording and transcription, and Loom to provide access to client recordings.
We may also use AI-assisted tools, including OpenAI/ChatGPT, to assist Karen in organising and drafting strategy materials from the session transcript.
AI tools are used to support Karen's work. Karen reviews and determines the final strategy, recommendations and client deliverables.
By purchasing the Intensive, you acknowledge that recording, transcription and preparation of a strategy document using appropriate technology providers form part of the service being purchased.
Full information about how personal data is processed, service providers used, retention and international data transfers is contained in The Simplified Social Media Privacy Notice:
PRIVACY POLICY LINK
8. Client recording access
Your strategy-call recording will normally be made available to you through a private or restricted Loom link.

Your strategy-call and check-in-call recordings will normally be made available to you through Loom for 12 months from the date of each call.
After that period, recordings may be permanently deleted. We recommend downloading or securely saving any recording you wish to keep beyond the 12-month access period.
We cannot guarantee permanent availability of third-party hosting platforms such as Loom.

9. Slack support
The Intensive includes approximately one month of one-to-one Slack support beginning around the delivery of your initial strategy session, as explained during onboarding.
Slack support is intended to help you implement the strategy developed during the Intensive, ask questions, receive feedback and submit agreed work for review.
The Intensive includes up to four weekly project reviews during the support period.
Slack support is coaching and strategic support and does not include unlimited done-for-you marketing services, copywriting, technical implementation or management of your business unless expressly agreed otherwise.
Any more detailed communication arrangements, response expectations and working boundaries will be explained in your Client Coaching Agreement and onboarding information.
10. Toolkit and intellectual property
The Simplified Marketing & Sales Toolkit and all other materials supplied as part of the Intensive are owned by or licensed to The Simplified Social Media.
This includes materials such as the:
Dream Client Decoder;
15-Part Seamless Sales Page Blueprint;
Buyer Journey Content Method;
strategy documents;
templates;
frameworks;
worksheets;
training resources; and
other proprietary materials.
You may use these materials within your own business.
You may not, without written permission:
share them with third parties;
resell or redistribute them;
reproduce them as your own training materials;
upload them to another platform for distribution;
provide them to your own clients or members as training resources; or
use them to create a substantially copied or competing product.
You retain ownership of your own business materials and intellectual property that you provide to us.
11. Cancellations and refunds for business purchasers
Because the Intensive involves reserved one-to-one capacity, advance preparation and personalised work, purchases made in a business capacity are subject to the following cancellation policy.
If you wish to cancel before we have begun substantive personalised preparation or service delivery, please contact us as soon as possible at:
karen@thesimplifiedsocialmedia.com
Once personalised work has begun, including reviewing your completed Business Review information, preparing your business audit or delivering coaching/strategy services, refunds for business purchasers are not normally provided for a change of mind.
Once the first strategy call has taken place, the Intensive cannot normally be cancelled for a refund simply because you decide not to use the remaining support.
This does not affect any rights that cannot legally be excluded.
If exceptional circumstances arise, please contact us. We may agree an alternative arrangement at our discretion, but are not obliged to provide a refund where no legal entitlement exists.
12. Consumer right of withdrawal, where applicable
The Intensive is sold as a business service. However, if you legally qualify as a consumer, additional statutory rights may apply.
A consumer who enters into an online service contract generally has 14 days from the date the contract is concluded to cancel without giving a reason.
If you ask us to begin providing the Intensive during that 14-day period, applicable law requires an express request from you to start the service early.
If you then cancel during the cancellation period before the service has been fully performed, you may be required to pay an amount proportionate to the services already supplied up to the date you cancel.
Once a service has been fully performed during the cancellation period, the statutory right to cancel may end where the required express request and acknowledgement have been obtained.
If you believe consumer cancellation rights apply to your purchase and wish to exercise them, contact:
karen@thesimplifiedsocialmedia.com
Nothing in these Terms removes any mandatory statutory consumer rights.
13. Client Coaching Agreement
Before the Intensive begins, you will be asked to sign a separate Client Coaching Agreement.
The agreement covers practical aspects of our one-to-one working relationship, including communication, session arrangements, responsibilities, confidentiality and support boundaries.
The Client Coaching Agreement supplements these purchase Terms.
It will not retrospectively remove material rights already granted to you under these Terms or any mandatory rights you have under applicable law.
The Intensive cannot begin until any required onboarding documents and agreements have been completed.
14. Your responsibilities
You remain responsible for decisions made within your own business.
We provide strategy, coaching, recommendations and feedback based on the information available to us, but you decide whether and how to implement those recommendations.
You are responsible for:
your business decisions;
complying with laws and regulations applicable to your business;
your marketing and advertising activity;
your accounts on third-party platforms;
reviewing materials before publishing or implementing them; and
obtaining professional legal, tax, financial or other regulated advice where required.
15. Results and disclaimer
We do not guarantee particular results from the Intensive.
This includes guarantees relating to:
sales;
revenue;
profit;
leads;
audience growth;
advertising performance;
client acquisition; or
other business outcomes.
Results depend on many factors outside our control, including your implementation, market conditions, offers, pricing, audience, platforms and individual business circumstances.
The Intensive provides business and marketing coaching and is not legal, accounting, financial or tax advice.
16. Confidentiality and data protection
Information you provide about your business will be treated as confidential except where disclosure is reasonably necessary to:
provide the Intensive;
use service providers acting on our behalf;
obtain professional advice;
protect or exercise legal rights; or
comply with a legal obligation.
Personal data may therefore be processed by third-party service providers used to deliver and administer the Intensive.
This is different from selling or disclosing your information for unrelated third-party marketing purposes. We do not sell client personal data.
Personal data is handled in accordance with The Simplified Social Media Privacy Notice:
PRIVACY POLICY LINK
You may contact karen@thesimplifiedsocialmedia.com about your personal data or data-protection rights.
The GDPR requires businesses using processors to have appropriate arrangements in place and to use processors providing sufficient data-protection guarantees.
17. Third-party platforms
The Intensive may involve recommendations or work relating to third-party platforms such as Meta, Instagram, email marketing providers, website platforms or other software.
We do not control these services.
Their functionality, pricing, policies, algorithms and availability may change, and they may suspend or restrict accounts independently of The Simplified Social Media.
We are not responsible for losses caused solely by the independent decisions, outages or actions of third-party platforms outside our reasonable control.
18. Limitation of liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
To the extent permitted by applicable law, The Simplified Social Media is not liable for indirect business losses or for business outcomes resulting from decisions you independently make based on coaching or educational advice.
Nothing in this section limits any mandatory rights or remedies that cannot legally be excluded.
19. Governing law
These Terms are governed by the laws of Ireland.
Where you are legally purchasing in a business capacity, disputes will be dealt with in accordance with applicable Irish law.
Where you legally qualify as a consumer, nothing in these Terms removes any mandatory jurisdiction or consumer protection rights available to you.
20. Contact
If you have questions about the Intensive or these Terms, contact:
Karen McCarthy
The Simplified Social Media
Email: karen@thesimplifiedsocialmedia.com